Abstract

Timetables are often confusing and difficult to understand. To overcome this computer based 'Journey Planners' have been produced that use a series of text prompts, menus and time listings to gather, and then present timetable listings to users. An alternative method is to make the route presentation graphical.

To explore this method the graphical concept was tested in a survey of bus passengers, to gather user requirements. A prototype graphical system was developed, and placed on the World Wide Web and feedback collected via e-mail. The graphical concept was popular with the bus users, but the system needs further development before commercial feasibility can be accessed.

Benefits gives the traveller more information, in a clear overview of service frequency. An addition to conventional listings not a replacement.